Delivery Information

Delivery Information

It is your responsibility to provide the correct delivery address at the time of placing your order. If you provide an incorrect address, it is not our duty to re-send the order to the correct address at our cost. Once the order is shipped the delivery address cannot be amended.

All delivery dates are estimated and not guaranteed. We may deliver all items in your order in one or in multiple deliveries. Solely at our discretion, once an order is placed, if we cannot fulfil any part of the order, we may send you part of the order that is in stock or remove item(s) from the order. Where a signature is required, it is your responsibility to sign for deliveries but any signature provided by a third party at the delivery address, as stated by you at time of purchase, will be considered as a receipt of delivery and a fulfilment of our obligations to you.

Due to FDA regulations we are unable to ship any prescription medication to the United States of America. Orders destined for countries outside the UK maybe subject to local legislation, we therefore advise that before placing an order you familiarise yourself with legislation and charges that would apply to products you have ordered. We take no liability if your order is subjected to local custom controls, taxes, delays or any extra charges or investigation. Please confirm with your local offices for instructions before placing an order.


Delivery Cut-Off Times

Orders must be placed by 12:30pm for guaranteed deliveries on the following work day. If next day delivery option is selected, this excludes Saturday or Sunday delivery. Please note, the 1pm Guarantee applies between Monday-Friday.